775bd Privacy Policy
Protecting your personal information is our top priority. In this policy we clearly explain what data is collected, how it is used, and what your rights are.
1 Introduction & Overview
Welcome to 775bd. This privacy policy describes how 775bd (referred to hereafter as "we", "our", or "the platform") collects, uses, stores, and protects your personal information. This policy applies to our website and all related services.
By using our platform you are considered to have accepted all the terms of this privacy policy. We recommend that you read this document carefully and keep a copy for your records.
2 What Information We Collect
To improve your experience and run our services smoothly, we collect the following types of information:
Personal Identification Information
- Full name and date of birth
- Email address and mobile number
- Current and permanent address
- National ID card or passport details (for identity verification)
Financial Information
- bKash, Nagad, Rocket account numbers (for processing transactions)
- Relevant bank account details (Sonali Bank, Dutch-Bangla Bank, BRAC Bank, and others)
- Deposit and withdrawal history
Technical and Usage Information
- IP address and device information
- Browser type and version
- Pages visited on the platform and session duration
- Information collected via cookies and similar tracking technologies
- Gaming history and preference data
3 Purpose of Data Use
We use the information we collect only for the following purposes:
Service Operation and Improvement
- Creating, verifying, and managing accounts
- Processing deposit and withdrawal transactions securely
- Providing bonuses, rewards, and VIP benefits
- Improving platform performance and user experience
- Diagnosing and resolving technical issues
Security and Compliance
- Preventing fraud, money laundering, and other financial crimes
- Verifying user identity (KYC process)
- Preventing unauthorised access to accounts
- Complying with applicable laws and regulations
Customer Support
- Providing assistance via 24/7 live chat and email
- Responding to your complaints and questions
- Sending important account-related notifications
Communications
- Providing information about new services, bonus offers, and promotions (subject to your consent)
- Notifying you of changes to platform policies
4 Sharing Data with Third Parties
775bd does not sell your personal information or share it inappropriately with third parties. However, information may be disclosed in the following limited circumstances:
Service Partners
Payment processors, technology infrastructure providers, and gaming software suppliers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft) may receive limited information in order to deliver our services. These partners operate under strict confidentiality agreements and may not use this information for any other purpose.
Payment Providers
Necessary transaction information is shared with the relevant financial institutions to complete bKash, Nagad, Rocket, and bank transfers. This information is used solely for processing transactions.
Legal Obligations
Information may be disclosed due to a court order, a lawful request from a government regulatory authority, or applicable legal obligations. Any such disclosure will always be limited to the minimum information necessary.
5 Cookies & Tracking Technologies
Our platform uses cookies and similar technologies to improve your experience. Cookies are small text files stored on your device that help the platform run more smoothly.
Essential Cookies
These cookies are necessary for the core functionality of the platform. They are used to maintain your login session, provide security protection, and save your account preferences. Disabling these cookies will prevent the platform from working properly.
Analytical Cookies
These cookies help us understand how users interact with the platform. The information collected is in statistical form and does not identify you personally.
Cookie Controls
You can manage cookies through your browser settings. However, disabling essential cookies may cause some services to not function properly.
6 Data Retention Period
We retain your personal information for as long as it is necessary to provide our services or to meet legal obligations.
- Account Information: For as long as the account is active, and after closure for the period required under applicable law.
- Financial Transaction Records: For the period required to comply with financial regulations.
- Communication Records: For the period needed to improve customer service and resolve disputes.
- Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies are deleted automatically at the end of their set period.
Once the retention period ends, we securely delete or anonymise your information.
7 Data Security Measures
775bd takes the highest technical and organisational measures to protect your information. Security is at the core of our business model.
Technical Protection
- SSL/TLS encryption: all data exchanged between the website and our servers is encrypted.
- Use of strong password hashing algorithms.
- Secure database access controls and regular security reviews.
- Two-Factor Authentication (2FA) support.
- Automated monitoring systems to detect suspicious activity.
Organisational Protection
- Only authorised staff can access your information.
- All staff receive regular training on data protection.
- Confidentiality agreements are in place with third parties.
- Regular security audits and vulnerability assessments.
8 Your Rights
You have the following rights regarding your personal information. We are always committed to respecting these rights.
Right of Access
You can request at any time to find out what information we hold about you, how we use it, and why. We will provide this information within a reasonable time after your request.
Right to Rectification
If any information stored in your account is incorrect or incomplete, you can request that it be corrected. We will make the necessary corrections as quickly as possible.
Right to Erasure
In certain circumstances you can request that your personal information be deleted. However, in cases of legal obligations or ongoing disputes, some information may need to be retained temporarily.
Right to Object to Processing
You can withdraw your consent to marketing communications at any time. Withdrawing consent will not affect the lawfulness of any processing carried out on the basis of consent given before withdrawal.
Right to Data Portability
You can request to receive the information you have provided in a structured, commonly used format.
9 Protection of Minors
775bd strictly provides services only to individuals aged 21 or older. We do not knowingly collect any information from minors.
We verify age during the registration process, and if we become aware that any user is under 21, that account will be immediately closed and the associated information deleted.
10 Policy Changes
We may update this privacy policy from time to time. If significant changes are made to the policy, we will notify you in the following ways:
- Via a notice published on the website.
- By sending a notification to your registered email.
- Via a special message at login.
Continuing to use the platform after the updated policy is published will be considered acceptance of the new policy. We therefore recommend reviewing the policy again after receiving a change notification.
You can obtain a copy of a previous version of the policy by contacting us.
11 Contact & Complaints
If you have any questions, comments, or complaints about this privacy policy, please contact us:
Live Chat
24/7 direct support (Bengali and English)
We treat all privacy-related requests and complaints with the utmost seriousness and aim to respond as quickly as possible.
Want to learn more or need help?
If you have questions about our privacy policy, contact us via 24/7 live chat or email.